Protecting your investment has never been easier.
Mercedes-Benz Prepaid Maintenance lets owners lock in scheduled service today at today's prices — and keep their vehicle running the way it was engineered to.
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If this is your account, please select your vehicle or add a new vehicle below:
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Please Add A Vehicle
Select a model first.
Required — we use this to fetch maintenance plans specific to your exact vehicle.
Before you continue: enter your current approximate mileage (greater than your last serviced mileage). Your eligible plans are calculated from your VIN and this number.
Select Maintenance Plan
Review & Checkout
Please review your selection before proceeding to payment.
Selected Maintenance Plan
Customer Information
* Personal details are masked here for privacy. The original values on file will be used at confirmation.
Vehicle Details
* Plan coverage is based on the mileage entered. Please ensure this is your current approximate mileage.
Order Summary
Billing Address
Secure 256-bit SSL Encrypted Payment
Sign in to your dealer account
Manage discounts, taxes, and markups for your dealership.
Access is restricted to pre-approved dealer accounts.
Settings
Pricing guardrails
Hard limits to prevent extreme pricing. Discounts, promo codes and markups can’t be saved above these caps.
Pricing & markups
Adjust the markup you charge on top of MBUSA’s MSRP — per package, per tier.
View current MBUSA prices shows each tier’s dealer net & MSRP. Edit tier markups lets you set the dollar markup you add on top, with a live example of what customers pay.
What customers pay with your current markups (MSRP + markup).
Sales tax
Tax rate applied to the post-markup, post-discount total on the Review & Pay page.
Adjusts in 0.05% increments.
Discount
Flat amount off the marked-up plan price, applied before sales tax.
Promo codes
Time-bound codes customers can enter at checkout. A valid promo replaces the flat discount above.
No promo codes yet. Add one below.
| Code | Discount | Expires |
|---|
Appointment scheduled email
Sent automatically when a customer schedules a service appointment, offering the PPM plan.
Up to 120 characters. Shows in the customer’s inbox list.
The large headline shown at the top of the email body. Up to 500 characters.
Payment confirmation email
Sent immediately after a customer pays — includes the signed contract PDF. Always sent (transactional receipt).
Up to 120 characters.
Dealer details
These details print on the customer’s Mercedes-Benz Prepaid Maintenance service contract. Keep them current so the issued contract shows the right dealership details.
Your Mercedes-Benz dealer code — used on the service contract sent to MBUSA and on order numbers. Managed by myKaarma; contact your administrator to change it.
Customers see this number — it’s behind the Contact us button shown on every page of the app.
This email is CC’d on the contract email that goes out to the customer after a purchase.
Service advisors
The roster fetched from myKaarma. Every advisor here appears in the checkout dropdown (“Service advisor who assisted you”). Hit Refresh to pull the latest from myKaarma.
Fetched from myKaarma · —
No service advisors fetched yet — hit Refresh.
Landing page
Customize the hero on your customer landing page — the headline, the line beneath it, and the background image. Changes go live on your embed link. Preview updates as you edit.
Daily revenue
Daily trend across the selected period.
No sales yet in this window.
Conversion funnel
Landing to purchase, this period.
No funnel activity yet in this window.
Re-engagement segments
Export and win back abandoned leads.
No abandoned visitors yet in this window.
Service advisor leaderboard
Plans sold per advisor in this period — reward your closers.
No attributed sales yet in this window.
Plans by package
Which packages sell in this period.
No sales yet in this window.
Recent sales
No sales yet. Plans sold through PPM will appear here.
Complete Payment
Enter your card details on the secure payment page on the right. We’ll confirm your order automatically once payment is complete.
Owner Information
Vehicle Information
Selected Plan
Preparing secure payment page…
Finalizing your order…
Please don’t close this window.
Payment Confirmed
Thank you. Your prepaid maintenance plan is now active for your vehicle.
What happens next
- A receipt has been emailed to your email on file.
- Use your prepaid services at any authorized Mercedes-Benz dealer — your service advisor will see this plan automatically when you book your next visit.
- Need help? Contact your dealer or reply to the receipt email.